Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart for the best fit.
When will my order be shipped?
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your package is on its way.
Do you restock items that are sold out?
We frequently restock our core collection. For limited edition pieces, we recommend signing up for 'Back in Stock' notifications on the product page.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 30 minutes of placement to request any changes.
What materials do you use in your clothing?
Fiel Shop prioritizes high-quality fabrics, including organic cotton, premium linen, and recycled blends. Specific material details are listed on each product page.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.